App StoreAva answers your customers’ calls 24/7, follows up on abandoned checkouts, and texts shoppers back to the sale. Your store’s knowledge, in every conversation.
Get set up in minutes
A conversation changes the next step
Give shoppers a way to talk through what is holding them back, then put the next step directly on their phone.
Inbound / Always within reach
A dedicated number gives customers immediate access to your product details, shipping information, and store policies. Ava handles the conversation, including follow-up questions.
Outbound / A route back to checkout
On the Recover plan, Ava calls eligible shoppers about unfinished orders, addresses their concerns, and texts checkout links with discounts you approve.
Across Ava merchants. Bring the conversation back to an unfinished checkout.
Source: Ava internal merchant data. Individual results vary.
pet&homepet&home used Ava’s AI phone agents to follow up with shoppers who left checkout, recovering $4,157.70 at a 41x return on total Ava costs.
Ava looks up the order and texts tracking details, resolving a reason to send another support ticket.
Download call transcripts to uncover buying objections, improve product pages, and find fresh angles for paid ads.
Review recordings, refine store knowledge, and use human transfers or follow-up messages when personal help is needed.
From install to a real conversation
Ava connects to Shopify so the agent can work with your products, orders, and policies. Start with your own test call and hear how your brand sounds.
Try Ava with my storeInstall Ava from the Shopify App Store and connect your store information.
Choose its voice, add your guidance, and test the questions customers bring to your team.
Add it to your store and enable eligible recovery calls on the Recover plan. Review conversations as they come in.
merchants using it.Five-star average on the Shopify App Store.
A clear price for your next sales channel
Every plan starts with a 7-day free trial. Ava takes zero commission on the revenue it recovers for your store.
For a store that needs someone to answer.
Additional minutes: $0.10 each
For a store ready to call the cart back.
Additional minutes: $0.08 each
Prices in USD. Subscription and usage charges apply after the trial. View all plans, including Scale.
Ava connects to your Shopify data and uses the product information, orders, policies, and additional guidance you provide. Review its knowledge and make test calls before introducing it to customers.
Yes. Recover includes outbound calls to eligible shoppers, with checkout and discount links sent by text. Set your offers around your margins and use calls and texts with the required customer consent.
Ava supports transferring a call to your team or taking a message for follow-up. Configure that path around your team’s availability and the situations you want people to handle.
No, we do not take commission on recovered revenue. You keep the revenue Ava recovers. Your only Ava charges are your subscription and applicable call usage.
Yes. Call recordings and transcripts let you check answers and refine your agent. Download transcripts to explore recurring questions and customer language for your next ad campaign.
From the Ava team
Explore tools for your store’s support workflow.
Read the comparison Merchant guideA closer look at supplement subscription checkout objections.
Read the guide Voice callingPut phone support, cart recovery and customer insights to work.
Explore the reasonsThe next customer has a question
Put a 24/7 AI phone agent on your Shopify store and hear the difference for yourself.
Start my 7-day free trialGet set up in minutes.
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